Effective Date: 18-03-2024

Introduction

At Shaadh, we are committed to delivering the highest quality sarees (saris) to our valued customers. Our dedicated testing team conducts thorough inspections to ensure each saree meets our stringent quality standards.

No Return Policy

• No Returns Accepted: Consistent with our commitment to quality, we do not accept returns. We ensure that each product shipped out is of the highest quality and free of defects.
• Quality Assurance Process: Every saree undergoes a meticulous inspection process by our experienced testing team, aimed at guaranteeing product excellence and customer satisfaction.

Exceptional Circumstances

If you receive a product that is:

• Damaged in Transit: Occasionally, items may be damaged during shipping. If you believe your item was damaged in transit, please contact us within 24hours of receiving the product.
• Incorrect Item Delivered: In the rare event that you receive an incorrect item, please notify us immediately.

In such cases, please contact us at [support@shaadh.com] with the following information:

• Order number
• Description of the issue
• Photographic evidence of the damage or incorrect item

Upon review, if we determine that your case warrants an exception to our No Return Policy, we will provide instructions for the return process.

Refunds and Replacements

• In cases where an exception is made, we may offer a refund or replacement, at our discretion.
• Refunds, if issued, will be processed to the original method of payment.
• Replacements are subject to product availability.

Contact Information

For any questions or concerns regarding our Return Policy, please contact us at:

• Email: contact@shaadh.com